Location: Stonehenge, Amesbury, Wiltshire, SP4 7DE
Salary: From £60,192 depending on skills and experience / 36 hours per week / Permanent
Job type: Permanent
Ref: 15344

We’re the organisation that looks after England’s most important buildings and monuments, making sure our country’s amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.

We are looking for a Head of Operations to join our team on a permanent, full time basis, working 36 hours per week.

As the Head of Operations, would you like to utilise your enthusiasm to lead Stonehenge to deliver exceptional visitor experiences and drive income, playing a vital part in English Heritage’s story? If so, then this senior leadership role at Stonehenge could be the role for you. You will need experience of leading and managing a large and diverse team in the delivery of consistent standards of visitor experience and property management.

Stonehenge is one of the wonders of the world and the best known pre-historic monument in Europe, sitting in a beautiful and unique landscape it has inspired visitors for over five millennia. This role requires operational knowledge and sophisticated decision-making skills with the ability to react well to pressure and make effective operational decisions. By providing inspirational leadership to the Stonehenge Operation, Retail and Food & Beverage teams, you will achieve revenue targets and manage complex financial budgets to contribute to English Heritage’s sustainable future, focusing on increasing the financial contribution generated through the property.

As a senior leader at this iconic World Heritage Site, you will also be responsible for leading a project team of internal and external stakeholders and overseeing the complex operational arrangements for the high-profile summer and winter solstices and all seasonal gatherings. You will have ultimate responsibility for meeting all compliance requirements and managing the safety of the site, visitors and staff.

The Benefits

– Salary from £60,192, depending on skills, experience and location

– 25 days’ holiday plus Bank Holidays pro rata rising to 28 days after 3 years

– Matched pension contributions up to a maximum of 10%

– Flexible hours

– The opportunity to progress your career within the heritage sector

– Subscriptions to professional bodies

– Free access to all English Heritage sites for you another adult and up to 6 children

– 25% discount in our shops and cafes

– Enhanced Maternity/Paternity/Shared Parental leave

– Options to buy additional leave

– An inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported

– Opportunities to go to some of our great live music or history events

What’s more, as part of our charity bringing history to life, you’ll be supported and encouraged to share your ideas, inspire others and make a difference to the way England’s rich past is experienced.

Find out more about us and what we do, and meet some of our People and hear about why they enjoy working with us on our website.

Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England’s heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone’s story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Mobility, LGBTQ+, Neurodivergence and Gender Specific Issues

We would be delighted to hear from you if you would like to talk to us about this role before you apply, e.g. regarding workplace adjustments, working patterns, etc. please contact Danielle Reed, Executive Assistant. No agencies please.

First interviews will be held the week commencing 11 March 2024 via MS Teams. Second interviews will be held on 25 March at Stonehenge.

Closing date: 25/02/2024 23:59:59
To apply for this role contact

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