For the first time, the UK’s best visitor welcome is to be recognised at the Museums + Heritage Awards, and there is still a chance for both museums and heritage attractions to take the award home.

The debut ‘Visitor Welcome Award’ will celebrate the greatest visitor experience, with the most welcoming atmosphere in the UK.

Via an expert judging panel, the award will recognise the entrant which best demonstrates that it has listened to its visitors and innovated to provide the best welcome possible to all during 2021.
The award is among 16 which make up the ceremony, taking place in London in May 2022.

Art Fund – Going Places – Oct 2023

NEW: Visitor Welcome Award Sponsored by Tyg Tickets
NEW: Cafe or Restaurant of the Year
Sustainable Project of the Year Sponsored by the National Lottery Heritage Fund
Volunteer(s) of the Year In partnership with Association of Independent Museums
Fundraising Campaign of the Year
Permanent Exhibition of the Year Sponsored by Displayways
Temporary or Touring Exhibition of the Year
Shop of the Year
Learning Programme of the Year
Community Engagement Programme of the Year
Marketing + Communications Strategy of the Year
Partnership of the Year Award
Best Use of Digital
Restoration or Conservation Project of the Year
Exhibition of the Year – International
Best Use of Digital – International


The ‘Visitor Welcome Award’ is sponsored by Tyg Tickets, who join award sponsors and partners AIM, the National Lottery Heritage Fund, Charguers, The Shipping Monster, and Touring Exhibitions Group.

As the entry deadline for the Museums + Heritage Awards draws closer, museums and heritage attractions are encouraged to enter before the deadline passes on February 1st 2022.

Details and guidance for entering can be found on the Museums + Heritage Awards website.

The closing date for entries is 1st February 2022. 

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