The coronavirus pandemic has gravely impacted the entire world, and the visitor attractions industry has been hit especially hard. While many attractions have reopened and are happy to welcome their visitors back, they must now adhere to a new set of standards.
In order to maintain social distancing and to comply with these new safety measures, all visitor attractions including museums must now offer their customers the chance to pre-book tickets online – limiting the number of visitors they admit at any one time. Technology has become the key which enables museums to stagger visitor arrival times, reduce long queues and avoid overcrowding.
VenposCloud, the ticketing and EPOS system from Vennersys, allows venues to sell advance and timed tickets online. The platform also enables users to manage events, membership and stock, along with facilitating Gift Aid donations to be incorporated into transactions.
In addition, VenposCloud facilitates data collection so museums can support the NHS Test and Trace programme. In the event that a member of the public tests positive for Covid-19 and has stated that they have visited your premises recently, are required to provide the details of the visitors who may have come into contact with them during that time. With the Vennersys cloud platform, venues will not need to implement any additional operational structures to comply with this requirement.
AVRO Heritage Museum in Cheshire is one of several Vennersys clients to now have reopened and be working with the firm to ensure compliance with health and safety measures.
Utilising the tool also enables sites to sell out events weeks in advance, offering discounts such as early bird tickets. An Events Calendar keeps teams notified of ticket sales data for one off events or recurring events.
VenposCloud offers the added benefit of an increased uptake of charitable donations by simplifying and speeding up the Gift Aid process at the point of sale, meaning no lengthy forms as donations are integrated into daily business operations. Annually, in addition to the £1.3 billion that is claimed each year by the charitable sector, £560m of Gift Aid donations go unclaimed.