Preston Park House,
South Road,
East Sussex.
Audience Development,Audio Guides & Tours,Audio Visual Installation,Augmented Reality,Exhibition & Gallery,Mobile Apps,Multimedia Guides,Wayfinding


Chaperone is an interactive experience platform that digitally augments and automates the guest experience with audio and media guides and scan to discover, from their first interaction to after they leave your attraction. The platform can be configured easily to deliver offers, personalised content and unique features to your guests.

Visitor apps are becoming increasingly important for attractions. Chaperone’s experience builder means you can self-serve creating a visitor app that suits your needs and preferences rather than being limited by ready-made apps or the expense of bespoke build.

Chaperone is created by the team at Dapper Labs, a group that has experience from a wide range of sectors including themed entertainment, cultural and leisure venues. Dapper Labs bring together a broad knowledge of product development, production, account management, technology design, software and hardware engineering and more.

 The platform allows you to:

  • Create storytelling, app-led tours to enhance the guest visit
  • Personalise the visitor experience, gain insight into your visitors
  • Enhance your attraction by creating unique visitor journeys
  • Tailor offers that reach your visitor at the right time, price and place
  • Enhance the experience allowing guests to interact in real-time with exhibits
  • Available pre, during and post visit
  • Accessibility – enhancements for visually and hearing impaired
  • Touchless interaction – via the users smartphone avoiding need to touch exhibits
  • Interactive – engagement by integrating Q&A and gamification
  • Translation – multi language audio media including translation for written signage
  • Integrations – integrates seamlessly with back office, Ticketing, F&B, Retail & Hospitality
  • Experience Builder enables quick and easy updates