TOR Systems – More than just Ticketing

0044 (0) 1782 644755 View website
Email us
58 Longton Road
Stoke on Trent
CRM Systems,Ticketing Systems


TOR Systems is a market leading provider of real time, cost effective, innovative, Ticketing, Epos, Booking and CRM solutions to Visitor Attractions.

We offer high performance solutions that can manage high volume admissions, timed activities such as tours or educational programmes and bespoke events. The solution not only assists attractions by offering the highest levels of functionality in ticketing and retail, but also supports complex advanced bookings, access control, fundraising, stock management and customer relationship management.

The aim of our solution is to help improve the visitor experience, maximise potential revenues and access valuable visitor data. With our help you will be able to build sophisticated customer records, report on all activity and enable an effective marketing and customer relationship management strategy.

We have a breadth of experience integrating with other systems, such as finance, stock management and access control systems.

Behind our Ticketing and Booking system lies a UK based business with a wealth of expertise, built up over almost 40 years. The team at TOR have knowledge in designing and developing products for attractions of all types, as well as real life operators experience within visitor attractions.

All of this experience combined means that we can support you with any decisions you make for the future success of your organisation.

Many of our relationships have been going strong for well over 15-20 years, we believe this is due to the high quality software, our honest and open approach to partnerships, the ability to listen and take on board feedback, our continued efforts to provide high quality support and the agile nature in which we operate.

Our clients include major museums, heritage attractions, viewing platforms, and theme parks throughout the UK.

These are just a few of the customers that we are successfully providing solutions to;

  • BBC Tours
  • Brighton & Hove City Council – Brighton Pavilion and Historic Houses
  • British Airways i360
  • British Museum
  • Courtauld Gallery
  • Imperial War Museums
  • National Coal Mining Museum
  • National Memorial Arboretum
  • Tatton Park
  • The Deep

Specialist Updates


“The British Museum has used TOR Systems for many years now to book everything from our busiest exhibitions through to films, lectures, conferences, Member events and all our varied and complex schools bookings. We’ve valued its flexibility and reliability in handling these multiple functions – something which is a real strength of the system and has proved so important in a Museum environment with its wide range and large number of visitors all with different needs.”

Paul Roberts Ticketing and Information Manager, British Museum

“The National Coal Mining Museum for England use TOR Systems to efficiently and speedily deal with all our day-to-day and events bookings and the financial reporting, and have always found the service from the account manager and the support team to be first class.”

Katharine Morley Commercial and HR Manager, National Coal Mining Museum for England

The National Memorial Arboretum have worked with TOR for over 2 years, and implementing the Maxim system has made a huge difference to the workload of the NMA team.  We use Maxim to book events, meeting room space, learning activities, group bookings, catering and other resourcing.  We also use it for CRM and are currently progressing the implementation of Maxim Web.  The staff at TOR are extremely helpful, they are always on hand to deal with any queries and provide support when required.

Angela Ham Head of Administration, National Memorial Arboretum


“The staff have been a pleasure to work with and their extensive experience in the museum world has been a real bonus.”

Geraldine Philpott Project Manager, Imperial War Museum, London

I really appreciate that the TOR support team are only a phone call or email away and that they are always happy to help regardless of the issue.”

Claire Geddis Tours Executive, Capita, on behalf of the BBC